Credentials
- PhD, Marketing, University of Pennsylvania, Wharton School, 1999
- MA, Marketing, University of Pennsylvania, Wharton School, 1999
- MMgt (with Distinction), Marketing, Northwestern University, J.L. Kellogg School of Management, 1993
- MS (with Distinction), Marketing Communications, Northwestern University, Medill School of Journalism, 1993
- BS, Engineering, United States Military Academy at West Point, 1981
Department
- Marketing